Management and marketing information systems

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Management and marketing information systems

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This book aims to provide knowledge on role and significance of Management Information Systems and Marketing Information Systems in contemporary business organisations. The book includes explanation of the information systems genesis and generations, presentation of a development of different types of information systems, i.e. Transaction Processing Systems, Integrated Information Systems, Decision Support Systems, Expert Systems, Executive Information Systems, Marketing Information Systems and explanation of their significance in organisational strategy development. In the book authors give general principles of designing and implementation of information systems, present actual methods of business information system development.


Rok wydania2005
Liczba stron110
KategoriaPublikacje Obcojęzyczne
WydawcaWydawnictwo Uniwersytetu Ekonomicznego w Katowicach
ISBN-13978-83-7246-928-1
Numer wydania1
Język publikacjiangielski
Informacja o sprzedawcyePWN sp. z o.o.

INNE EBOOKI AUTORA

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Spis treści

  PREFACE    9
  
  Chapter    1
  ORGANIZATION, MANAGEMENT AND INFORMATION SYSTEMS    11
  1. New Strategic Role of Management Information Systems in Organisation    11
  2. Management Information Systems Generations    14
  3. Perspectives of viewing of Management Information Systems in business organisations    17
  4. Information Technology impact on organisational decision making and new organisational forms development    19
  Questions and Problems for Discussion    20
  
  Chapter    2
  MANAGEMENT INFORMATION SYSTEMS IN BUSINESS ORGANISATIONS    21
  1. Integrated Information Systems    21
  2. Transaction Processing Systems    27
  3. Decision Support Systems    29
  4. Executive Information Systems    33
  5. Expert Systems    34
  Questions and Problems for Discussion    39
  
  Chapter    3
  MARKETING INFORMATION SYSTEMS    40
  1. Functional and informational structure of Marketing Information Systems    40
  2. Marketing Information Systems to support marketing research    45
  3. Customer Relationship Management    50
  4. Communication Management    52
  Questions and Problems for Discussion    54
  
  Chapter    4
  STRATEGIC PLANNING OF INFORMATION SYSTEMS    55
  1. Information Technology Strategy versus Information Systems Strategy development    55
  2. Planning Information Systems Architecture    60
  3. Information Systems Infrastructure Considerations    62
  4. Planning Interorganisational Information Systems    64
  5. Legacy Information Systems Reengineering    66
  Questions and Problems for Discussion    68
  
  Chapter    5
  MANAGEMENT INFORMATION SYSTEMS BUILDING AND MAINTENANCE    69
  1. Information Systems design methods    69
  2. Insourcing versus Outsourcing of Information Technology    77
  3. Management support methods for Information System development    80
  Questions and Problems for Discussion    83
  
  Chapter    6
  KNOWLEDGE BASED INFORMATION SYSTEMS    85
  1. Knowledge management system development    85
  Questions and Problems for Discussion    89
  
  Chapter    7
  ELECTRONIC BUSINESS INFORMATION SYSTEMS    90
  1. Global Information Society    90
  2. Internet for business and economy    94
  3. eBusiness and eCommerce models    95
  4. mBusiness models    100
  5. eMarketing and mMarketing    102
  Questions and Problems for Discussion    103
  
  REFERENCES    105
  LIST OF FIGURES    109
  LIST OF TABLES    110
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